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  • Carnauba Wax

PRIVACY POLICY:

GENERAL:

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or a return of purchase, please note that you are consent to our collecting of data and using it for that specific reason only.

We will use your personal information to respond to you, regarding the reason you contacted us. We will not share this information with any third party outside of our organization, other than as necessary to make your request, e.g. to ship an order.

Your order is protected by using our secure server. We collect sensitive information (such as credit card data) and it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or look for "https" at the beginning of the address of the web page. Your credit card details are never stored once we have processed your order.

ORDERS:

When you have placed an order then you must provide additional information such as name, shipping address and credit card information. Remember that we never store your credit card details.

SHIPPING, CANCELLING, AND REFUND:

Your order is dispatched and shipped on the next working day after you placed the order. You can cancel it on the same day when you submitted your order. Delivery time 1-3 working days with a courier.              For shopping, up to $100 delivery cost is $5 for all shopping over $100 orders delivery is FREE **NO RURAL**

You can return the products in 10 days from the date of confirming and dispatching of your order. The return cost is the buyer's responsibility and a refund is granted after products have reached the seller and met the quality requirements such as original condition.

We are not responsible for misdirected shipments, products lost and damage in transit.

RURAL DELIVERY :

Please be aware that shipping to rural delivery may take a longer time. Rural delivery cost $9 for all shopping up to $100 FREE shipping for RURAL addresses start from  over $100

OVERSEAS DELIVERY:

If you want to make an order from overseas, please contact us before you place an order. We already have a customer from Australia, Fiji, Tonga so don't wait if you would like to buy our products contact us NOW!!!


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